Masar
BASF's public shipment tracking portal — secure customer accounts, bulk shipment import, history and search, and an admin panel with its own email-template engine.
BASF's shipment tracking lived on the intranet. Employees could see everything; the customers actually waiting for the shipments could see nothing — every status check meant an email or a phone call to a BASF contact. Masar closes that gap: a secure public portal where customers track their own shipments, on their own accounts, without touching BASF's network.
Customer self-service tracking
Customers log in to their own view of shipment status, history, search, and documents. Two roles — admin and customer — enforced by route guards, so each side sees exactly what it should.
Secure login without the friction
JWT sessions in signed HTTP-only cookies, OTP email verification for account access — security that holds up without making a logistics manager fight a password policy.
Bulk data in, bulk data out
Shipments and users arrive by CSV import and leave by CSV export — because that's how logistics teams actually work. Status-change emails go out asynchronously through a BullMQ/Redis job queue.
An admin panel that runs itself
Customer and company management, enquiry handling, and an email-template engine — BASF's team edits the emails customers receive without asking a developer.
Hardened for the public internet
Rate-limiting, CSP and Helmet security headers, centralized error handling, and scheduled automated backups — the unglamorous parts that keep a public portal boring, in the good way.
NestJS + Prisma on PostgreSQL: modules for shipments (import/export, history, search, summary analytics), customers and companies, users, enquiries, and settings. BullMQ + Redis handle background email jobs; a scheduled module takes the backups.
React + TypeScript frontend on TanStack Router and Query, with shadcn-style components. Runs on a dedicated EC2 instance provisioned solo over SSH — Nginx with HTTP/2, PostgreSQL, and PgBouncer on the same VM.
Your customers asking you for updates?
A portal like this is exactly the shape of problem to describe in two sentences.